इंजिन निर्माणी आवडी
ENGINE FACTORY AVADI
CUSTOMER INTERACTION
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CUSTOMER INTERACTION
- Institutionalized Quarterly User Interaction Meetings (UIMs) being attended by senior officers of SAG level to Industrial Employees at unit locations.
- Regular supply of Engine Spares to Army for keeping the tank “on Road” conditions.
- Regular meeting with end user i.e. Army Units for better under understanding of customer requirements.
- Training of Army personnel for proper upkeep of Engine.
- Regular meeting with Vendors for Development of trade Sources.
- Training of Army personnel for Operation and Maintenance at OFIL, Avadi.
- Regular visits to units for Defect investigation, In situ repairs and Awareness Campaign.
- Technical support provided to 112 army units (296 personnel).
- Booklet on Do’s and Don’ts (English & Hindi) along with engines.
