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Quality Policy


We, the employees of Gun & Shell Factory manufacturing GUNS, SHELLS & FUZE items are committed to provide products & services meeting customers’ requirements as per laid down specification ensuring safety and reliability at optimum price. We further commit to continually improve our quality management system to enhance customer satisfaction.


*. Monitoring of  quality to ensure adherence to the laid down standards.

*. Supply of products & services within delivery scheduled in consultation with customer.

*. Continual process improvements thereby improving quality standards.

*. Supply products & services at mutually agreed price

*. Customer complaints will be settled withing 4 (four) months.

*. To reduce RFR by 2.5% of previous year percentage.

*. To maintain process capability i.e. CPK > 1 for critical identified processes